Terms of Use / Membership Agreement

1. Acceptance

By creating an account via https://mila.cx or using the Mila service, you represent that you have read and accepted these Terms of Use, the Privacy Policy, and the Privacy Notice. If you do not accept these terms, you must not use the Service.

2. Description of the Service

Vennyx Mila ("Mila") is a subscription-based SaaS (Software as a Service) product that provides corporate e-mail mailbox hosting on your own domain. The Service is offered under plans with different capacities and features -- Micro, Mini, Standard, and Maxi -- with monthly or annual billing periods, at prices denominated in Turkish Lira (TRY) inclusive of VAT. Every newly registered customer is granted a free trial period of 14 (fourteen) days before any charge is made.

3. Membership and Account Responsibility

You are responsible for ensuring that the information you provide when creating an account is accurate, current, and complete. It is your obligation to keep your account credentials (password, API keys, two-factor authentication tools) confidential, and to be responsible for all activity that occurs under your account.

You may use Mila only for domains that you own or have management authority over.

4. Acceptable Use

Mila is designed to host genuine, human-focused e-mail traffic. Sending unsolicited bulk e-mail (spam), distributing malware or phishing content, trading in recipient addresses collected without consent, impersonation, and automation or bulk sending at a volume not contemplated by your chosen plan, are all violations of these Terms of Use.

The SELLER may suspend or restrict an account it reasonably suspects of the above violations, without prior notice, for the duration of its review.

5. Charges and Termination

Charging, billing, and cancellation terms are set out in detail in the "Distance Sales Agreement" and "Refund & Cancellation Policy" documents; they apply together with these Terms of Use as a whole.

The SELLER may terminate the account -- with reasonable notice, or without notice in cases of security or legal necessity -- in the event of a serious or repeated violation of these Terms of Use.

6. Service Changes and Interruptions

The SELLER may reasonably modify the Service in order to improve it, secure it, or comply with legislation. We will attempt to announce planned maintenance in advance; the SELLER cannot be held liable for interruptions arising from force majeure or unforeseeable technical failures.

7. Limitation of Liability

The Service is provided "as is." To the maximum extent permitted by applicable law, the SELLER's liability arising from the Service is limited to the amount the BUYER paid for the relevant billing period; the SELLER shall not be liable for indirect damages (such as loss of profit or loss of data).

8. Governing Law and Competent Court

These Terms of Use are governed by the laws of the Republic of Turkey. The Courts and Enforcement Offices of Gebze / Kocaeli shall have jurisdiction over any disputes that may arise.

9. Changes

These Terms of Use may be updated. Material changes will be published here with an updated "last updated" date, and we will attempt to provide reasonable advance notice.